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Please state the response that best reflects your opinion of our services. Upon completion, you will be credited with $5 toward your next purchase in the salon. Thank you!
Quality of service when scheduling your appointment:
5-Excellent
4-Good
3-Fair
2-Poor
1-Unsatisfactory
Comments:
When making your appointment were you notified of our specials?
Yes
No
Were you greeted professionally when you entered our salon?
Yes
No
Comments:
Was the receptionist friendly and professional?
Yes
No
Comments:
Do you feel as if our salon was clean?
Yes
No
Comments:
Who was your service provider?
How was the quality of service that you received from your service provider?
5-Excellent
4-Good
3-Fair
2-Poor
1-Unsatisfactory
Comments:
How was the appearance of your service provider and other employees?
5-Excellent
4-Good
3-Fair
2-Poor
1-Unsatisfactory
Comments:
Did your service provider suggest the proper products for you to use for your at home maintenance program?
Yes
No
Comments:
How would you rate the professionalism in the salon?
5-Excellent
4-Good
3-Fair
2-Poor
1-Unsatisfactory
Comments:
How did you hear about us?
Online search engine
Our website
Driving by
Phonebook
Friend
Other:
If a friend referred you, what is their name?
Would you recommend Shear Xpectations to a friend?
Yes
No
Comments:
Based on your experience, would you return to Shear Xpectations?
Yes
No
Comments:
What services would you like to see added to our menu?
What did you like most about your experience at Shear Xpectations?
What did you like least about your experience at Shear Xpectations?
How would you rate your overall experience?
5-Excellent
4-Good
3-Fair
2-Poor
1-Unsatisfactory
Comments:
Please share any suggestions or comments you may have. This will help us improve our customer service and help make your experience more pleasurable.
Your name, First and Last:
Your phone number:
Your email address:
Date of your service:



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